Privacy Policy

1. Data Protection at a Glance

GENERAL INFORMATION

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data by which you could be personally identified. For more detailed information about data protection, please refer to the privacy statement listed below this text.

DATA COLLECTION ON THIS WEBSITE

Who is responsible for data collection on this website?

Processing of data on this website is carried out by the website operator, whose contact information can be found in the section “Note on the responsible party” in this privacy statement.

How do we collect your data?

Your data is collected primarily when you provide it to us. This could, for example, be data that you enter into a contact form.

Other data is automatically collected or, with your consent, by our IT systems when visiting the website. This is primarily technical data (e.g., web browser, operating system, or time of the page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have in relation to your data?

You have the right at any time to receive free information about the origin, recipient, and purpose of your stored personal data. You also have the right to demand the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request, under certain circumstances, the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time with further questions on the subject of data protection.

2. Hosting

The content of our website is hosted by the following provider:

SQUARESPACE

The provider is Squarespace Ireland Ltd., Le Pole House, Ship Street Great, Dublin 8, Ireland (hereafter Squarespace).

Squarespace is a tool for creating and hosting websites. When you visit our website, your data is processed on the servers of Squarespace. This may also include the transfer of your personal data to Squarespace's parent company, Squarespace Inc., 8 Clarkson St, New York, NY 10014, USA. Furthermore, Squarespace stores cookies that are necessary for the display of the page and to ensure security (necessary cookies).

Use of Squarespace is based on Art. 6 Para. 1 lit. f DSGVO. We have a legitimate interest in the most reliable presentation of our website. If consent has been requested, processing will take place exclusively on the basis of Art. 6 Para. 1 lit. a DSGVO and § 25 Para. 1 TTDSG, insofar as consent covers the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://support.squarespace.com/hc/de/articles/360000851908-DSGVO-und-Squarespace.

The company has a certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards in data processing in the USA. Each company certified under the DPF commits to complying with these data protection standards. Further information can be obtained from the provider under the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnjcAAC&status=Active

Contract data processing

We have concluded a contract for order processing (ADV) to use the above-mentioned service. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

DATA PROTECTION

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially, in accordance with the legal data protection regulations and this data protection statement.

When you use this website, various personal data is collected. Personal data is data with which you could be personally identified. This data protection statement explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g., when communicating by e-mail) can have security gaps. A complete protection of data from access by third parties is not possible.

NOTE ON THE RESPONSIBLE PARTY

The responsible party for data processing on this website is:

Louis Hagel Mineralöl Handels-GmbH
Eversween 19
D-21107 Hamburg

Phone: 040-751325
Email: info@louis-hagel.de

The responsible party is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

STORAGE DURATION

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur once these reasons no longer apply.

GENERAL INFORMATION ON THE LEGAL BASIS OF DATA PROCESSING ON THIS WEBSITE

If you have given consent to the processing of your data, we process your personal data based on Art. 6 Para. 1 lit. a DSGVO or Art. 9 Para. 2 lit. a DSGVO, if special categories of data according to Art. 9 Para. 1 DSGVO are processed. In case of express consent to the transfer of personal data to third countries, the data processing is also based on Art. 49 Para. 1 lit. a DSGVO. If you have given consent to the storage of cookies or access to information on your device (e.g., via device fingerprinting), the data processing is also based on § 25 Para. 1 TTDSG. Consent can be revoked at any time. If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data based on Art. 6 Para. 1 lit. b DSGVO. Furthermore, we process your data, if necessary, to fulfill a legal obligation based on Art. 6 Para. 1 lit. c DSGVO. The data processing may also be based on our legitimate interest according to Art. 6 Para. 1 lit. f DSGVO. The relevant legal bases in each case are informed in the following sections of this Privacy Policy.

RECIPIENTS OF PERSONAL DATA

As part of our business activities, we work with various external entities. In some cases, it is also necessary to transmit personal data to these external entities. We pass on personal data to external entities only if this is necessary for contract fulfillment, if we are legally obliged to do so (e.g., transmission of data to tax authorities), if we have a legitimate interest under Art. 6 Para. 1 lit. f DSGVO in forwarding the data, or if another legal basis permits data forwarding. When using data processors, we pass on personal data of our customers only based on a valid contract for order processing. In the case of joint processing, a contract for joint processing is concluded.

REVOCATION OF YOUR CONSENT TO DATA PROCESSING

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

RIGHT TO OBJECT TO DATA COLLECTION IN SPECIFIC CASES AND TO DIRECT ADVERTISING (ART. 21 DSGVO)

IF DATA PROCESSING IS BASED ON ART. 6 ABS. 1LIT. E OR F DSGVO, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION AGAINST THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING IS FOR ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 ABS. 1 DSGVO).

IF YOUR PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, IN SO FAR AS IT IS ASSOCIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION ACCORDING TO ART. 21 ABS. 2 DSGVO).

RIGHT OF APPEAL TO THE COMPETENT SUPERVISORY AUTHORITY

In case of violations of the DSGVO, the persons affected have a right of appeal to a supervisory authority, in particular in the Member State of their usual place of residence, workplace or place of suspected violation. The right of appeal is without prejudice to other administrative or judicial remedies.

RIGHT TO DATA TRANSFERABILITY

You have the right to have data automatically processed by us on the basis of your consent or in fulfillment of a contract handed over to you or a third party in a common, machine-readable format. If you demand the direct transfer of the data to another responsible party, this will only take place if it is technically feasible.

INFORMATION, CORRECTION AND DELETION

You have the right at any time to free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction or deletion of this data within the scope of the applicable legal provisions. For further information on personal data, you can contact us at any time.

RIGHT TO RESTRICT PROCESSING

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to check this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.

  • If the processing of your personal data was/is unlawful, you can demand the restriction of data processing instead of deletion.

  • If we no longer need your personal data, but you need them for the exercise, defense or assertion of legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion.

  • If you have lodged an objection pursuant to Art. 21 Para. 1 DSGVO, a balance must be struck between your and our interests. As long as it is not yet clear whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may only be processed - apart from their storage - with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

SSL OR TLS ENCRYPTION

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries, which you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

OBJECTION TO ADVERTISING EMAILS

We hereby object to the use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam emails.

4. Data Collection on this Website

COOKIES

Our internet pages use so-called "cookies". Cookies are small data packets and do not cause any damage on your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion is carried out by your web browser.

Cookies can originate from us (First-Party-Cookies) or from third-party companies (so-called Third-Party-Cookies). Third-Party-Cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for payment services).

Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are required for the electronic communication process, for providing certain functions you desire (e.g., for the shopping cart function) or for optimizing the website (e.g., cookies for measuring the web audience) are stored based on Art. 6 Para. 1 lit. f DSGVO unless another legal basis is stated. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of his services. If consent was requested for storing cookies and comparable recognition technologies, processing is carried out exclusively based on this consent (Art. 6 Para. 1 lit. a DSGVO and § 25 Para. 1 TTDSG); consent can be revoked at any time.

You can set your browser to inform you about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited.

Which cookies and services are used on this website can be found in this privacy policy.

CONTACT FORM

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 Para. 1 lit. b DSGVO if your request is related to the execution of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Para. 1 lit. f DSGVO) or on your consent (Art. 6 Para. 1 lit. a DSGVO) if this was requested; consent can be revoked at any time.

The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions - especially retention periods - remain unaffected.

INQUIRY BY E-MAIL, TELEPHONE OR FAX

If you contact us by e-mail, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 Para. 1 lit. b DSGVO if your request is related to the execution of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Para. 1 lit. f DSGVO) or on your consent (Art. 6 Para. 1 lit. a DSGVO) if this was requested; consent can be revoked at any time.

The data sent to us by contact requests remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions - especially statutory retention periods - remain unaffected.